If the pellet ignitor (aka ignition rod) fails, it can be replaced quite easily. Please follow the instructions below.
If you need a replacement ignitor, please contact us.
Manually Light Fire
If the ignitor fails, you can still use the grill until a replacement arrives by turning the ignitor off in the controller settings and manually lighting the fire.
Turn Off Ignitor
- In the MENU, navigate to Settings > Ignitor Control, and select “Turn Pellet Ignitor OFF”
- Once the replacement ignitor is installed, turn back to “Use Pellet Ignitor”.
Manually Light Fire
- In the MENU, navigate to Feed Wood Pellets, then Empty Hopper.
- Run for around 20-30 seconds, until a small pile of pellets has accumulated. Press the control knob to stop feeding.
- Light with a butane torch or fire-lighter.
- Once the fire is lit, Fire Up the grill as normal.
Tool & Parts Required
- 4mm Hex tool (Allen key)
- Scissors or wire snips
- Philips head screwdriver
- Replacement ignition rod (from Trimal team)
Replacement Process
Remove Hopper Fan Cover
Remove the hopper fan cover by unscrewing the 4 large screws on the front.
Unplug the outer fan cable, and place the cover to the side.
Remove Ignitor
Unscrew the 2 screws holding the ignitor sleeve in place.
Unscrew the small screw on the side of the metal sleeve to release the ignitor.
Unplug Ignitor
Find and then unplug the ignitor plug which has purple-white wires.
The cable runs back through a hole in the side of the fan box. Pull the cable out from the with the grill (ignitor) end.
Replace Ignitor
The hole that the ignition rod plug pass through is in the side of the fan box. It can be reached directly in through the fire-box for small-medium sized hands.
If your hand is too big to fit in, remove the four bolts that secure the hopper and slid out enough to directly access the hole more easily.
Secure the ignitor back into the stainless steel sleeve (vertical orientation)
Secure the sleeve back in place ensure it is straight. Drop the left fire grate in to check if positioned nicely.
Plug In and Clean Up
Reconnect the ignition rod plug.
Cable ties the wires to the right out of the way of the fan.
Replace the cover (don’t forget to connect the fan plug first!)
Job done! Great work!